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Utilize a Call Center to ensure patient appointments are taken correctly and allows your employee to focus only on the current needs of the patient. Call Centers allow for patients to wait in queue until there is an agent available to help them. This allows the person fielding patient calls to focus on only the patient with whom they are speaking.Utilize reporting functions to determine your heavy call periods and use that information to staff your Call Center appropriately based on anticipated usage.Have remote employees that field calls outside of the office? Use our soft phone app to allow those employees to make and receive calls, as if they are in the office.With our system, we’ll work with you to ensure that you calls are being answered and that your patients are happy.
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